HR and workplace relations for employers across Australia
Dismissal, complaint or pay problem? Get a straight answer.
IndustrialHR helps employers handle the matters that turn into claims: dismissals, investigations, underpayments and complaints. 20 years in HR and industrial relations, with plain-English advice before you act, or hands-on support that takes the work off your desk.
Rhiannon
Founder, IndustrialHR
From $295 a month
Plus GST for Alliance Light advice, or hands-on HR through Alliance Plus
20 years
Across investigations, wage compliance and organisational change
SME to enterprise
Not-for-profits, growing businesses and large organisations
Where employers usually need us
Whatever the issue, the approach is the same: clear advice in plain English, and a process that holds up if someone challenges it.
Workplace investigations
Misconduct, bullying, harassment, psychosocial complaints and whistleblower disclosures, investigated properly, with findings you can act on and defend.
How we handle it →Wage and award compliance
Award checks, classification reviews and underpayment fixes, so you know the size of the problem before a regulator or an employee does.
How we handle it →Performance and exits
Performance, conduct and medical capacity processes, warnings and redundancies, documented properly at each step so the decision stands.
How we handle it →Complaints and claims
Grievances, formal complaints, AI-written letters and claims that have just landed, answered properly and on time so a complaint doesn't become a case.
How we handle it →Two ways to work with us
Ongoing support is a monthly membership, from written advice to HR done for you. Bigger issues are scoped and fixed-quoted before we start.
Ongoing HR support
IndustrialHR Alliance
Alliance Light gives you unlimited written HR advice from $295 a month. Alliance Plus, from $1,450 a month, goes further: we draft the documents, run the difficult meetings and get to know your business and your people.
- Unlimited email HR advice
- A named practitioner who knows your business
- Contracts, letters and meetings handled for you
- Alerts when the rules change
Help with an issue
Fixed-quote projects
For a single matter you want handled, without a membership. We scope it first and agree a fixed price before any work starts. Projects from $2,500 + GST. Not sure what you need yet? Start with a $750 HR Matter Review.
- Workplace investigations
- Industrial relations audits
- Performance and conduct processes
- Psychosocial and culture reviews
HR support that fits the size of the problem
Most employers end up with one of two bad deals: an expensive HR subscription that gives generic advice, or high hourly rates for quick questions. Either way, you pay for support you don't use.
IndustrialHR keeps them apart. Everyday advice is affordable and easy to get, hands-on help is there every month if you want it, and complex matters are fixed-quoted so you only pay for what the problem needs.
Led by Rhiannon
Rhiannon has 20 years in HR and industrial relations, including award interpretation, wage compliance, high-risk investigations and large-scale organisational change.
She deals with serious workplace issues quickly and commercially, so matters are resolved properly instead of sitting open for months. Her advice is written so your managers can use it on Monday morning.
What clients say
Feedback clients have posted publicly, quoted word for word.
“Thank you Rhiannon!! So quick and thorough on my contracts”
“I would like to acknowledge on behalf of the committee your service and how amazing Rhiannon has been for the number of projects that have been successfully completed by Rhiannon. Her knowledge and commitment has been outstanding and has been instrumental in the committee gaining a better understanding of best practices and great outcomes for our preschool.”
Getting started
Whether you need help with an issue or ongoing HR support, start with a consultation. Tell us what's happening and we'll tell you what it involves and what it costs before you commit to anything.
Free guides
Not ready to talk yet? Start with a free guide.
Pick what's happening: a dismissal, a complaint, poor performance, an injury, pay problems or a claim. You'll get the steps to take, in order, and the mistakes that turn it into a claim.
Get the free guidePrivacy Policy | Terms of Service | Articles
© 2026 IndustrialHR. All rights reserved.
Gold Coast, Queensland | 0481 100 416
IndustrialHR does not provide legal advice.
Privacy Policy | Terms of Service | Articles
© 2026 IndustrialHR. All rights reserved.
Gold Coast, Queensland | 0481 100 416
IndustrialHR does not provide legal advice.